Get in touch
Every message is read and answered by one person — not a ticket queue.
We reply to every email personally, usually within one business day.
Prefer email? Write to support@vyqera.com
Common questions
How do I cancel my whitening strips subscription?
Cancel anytime from the Manage your subscription link above, or email support@vyqera.com and we'll cancel it for you right away. Cancelling is as easy as signing up.
When will my order ship?
Orders ship the next business day. You'll get a tracking link by email as soon as it's on its way.
Where's my package?
Use the Track your order link above with your order number. If tracking hasn't moved in a few days, email us and we'll chase it.
Can I return my device?
Yes — within 30 days, in original packaging and resaleable condition. Full details in our Refund Policy.
I was charged and don't recognize it.
Email us the amount and date and we'll identify it and sort it out.
Do I get a real person?
Yes. One person reads and answers every message.